We have a cancellation policy for any scheduled appointments with the optometrists. The cancellation policy applies to any reschedules, cancellations, and missed appointments. If any of these events occur within a 12-2 hour period before the appointment, the fee would be $20. If any of these events occur within 2 hours before the appointment, the fee would be $50. Any patients who arrive 15 minutes late to their scheduled appointment will be considered a missed appointment.
We understand that unforeseen circumstances may arise, and we strive to accommodate your needs to the best of our ability.
Thank you for your cooperation!